Posts Tagged ‘clients’

HostGator Hosting – Very long support ticket times

March 4th, 2010

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Following email hosting question was asked by admin on 2010-03-04 19:56:29

Hostgator

I don’t submit a support ticket unless one of my clients is really having a problem. The 3-4 hour response times I’ve experienced this week are really unacceptable (especially to my clients!). In the past, I would get an answer usually in no more than 1-2 hours, which was great. Today I got in line in chat to find out what the status of my ticket was, and was 54th in line. Are you planning to hire more support staff to accommodate the increased support requests?

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HostGator Hosting – Not so sure anymore

February 12th, 2010

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Here is another email web hosting FAQ

Hostgator

First off let me say that I have been a client of HG for a couple of years and that in that time i have come to respect the company in terms of service and stability. I am a reseller client, and while the packages offered are great in terms of the services and the amounts of space and bandwidth offered, I have come to the unfortunate conclusion that (in our case at least) the service is almost unsellable. We resell hosting to small (and sometimes medium sized) companies, who in my opinion are the most common clientelle of a reseller, but in any case for us they are. While all the services that can be offered are great, the mail limitations placed on clients by HG’s mail policy seem to make it impossible to sell the service anymore. Before jumping on me, let me explain that I am simply talking about the ability to check one’s mail here, not sending mass mails, etc. The basic issue at hand is how many pop checks people can make. At this time the mail policy is 30 pop checks / hour / IP.

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HostGator Hosting – My Review of Hostgator

February 5th, 2010

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Another good question from admin regarding Email Hosting

Hostgator

I have jumped from host to host in the past. This is the first time I have been truly happy with a host. I have more control over my hosting at a cheaper rate than with Godaddy or anyone else. I really appreciate the service I get from hostgator. I have been signing up my clients exclusively through Hostgator and they always thank me for the good recommendation. :gatorlove:

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HostGator Hosting – SEO impact of switching to HostGator

February 1st, 2010

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Help answer the following email related question asked by admin

Hostgator

I used to work on websites in a university setting, where I didn’t need a host, and I am now starting to develop sites for independent clients. I have decided to go with HostGator as the host for this work and I will be using WordPress. Most of my clients will already have sites with various hosts and I have to convince them to switch to WordPress. One of the main concerns they have is losing SEO ranking if they transfer from one host to another.

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HostGator Hosting – Thinking reseller

December 21st, 2009

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Help answer the following email related question asked by admin

Hostgator

I have some sites and will be adding more in the future. One of my sites will be throwing out a commercial on a cable TV channel after the first of the year. Currently they get about 1GB or bandwidth and around 20-30 hits a month. The TV channel is telling them they can expect 200-300K hits a month. This will push this particular sites bandwidth to about 200 GB a month from what i calculate. I’ve been wanting to move to a reseller account and thinking of the aluminum plan with 500GB transfer month. Would this be sufficient for the TV move one of my clients is trying to make? Any advice? Thanks Bob

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HostGator Hosting – Best Host I’ve Ever Had

November 21st, 2009

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Here is another email web hosting FAQ

Hostgator

I have been with Hostgator now since 2005 and I cannot speak highly enough of their service, support and professionalism.

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We recommend hostgator hosting for email hosting

HostGator Hosting – Reseller Backups

November 1st, 2009

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Following email hosting question was asked by admin on 2009-11-01 11:11:13

Hi there! Just wanting to get some information / idea’s from other resellers on the hostgator network about Backups. Primarily how do you backup your clients data (if at all), and if you do this manually or use software or PHP + CRON. I am aware HostGator backs everything up on the Sunday of every week, but still recommends for clients to backup their own data. What do you do? Sam~

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Email Hosting – Information On Hosted Exchange

October 26th, 2009

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Another good question from admin regarding Email Hosting

by Josh Barnett For every online business to work out properly, it is an important component to have an email account. It is to be used in keeping up with your communications with your clients and customers. Moreover, it is also being utilized as a means for promotions these days such as the distribution of e-newsletters and the likes

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HostGator Hosting – The Good with the Bad

October 23rd, 2009

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Here is another email web hosting FAQ

I’ve been with HostGator off and on for various business ventures for some three years now. When I think hosting, I think HostGator. I’ve never seen an outage and I’ve never had an issue with support. I’ve even seen resolution within 4 minutes! That is, until I went to a dedicated server and simply wanted the exact same setup I had within a shared and reseller account… and was denied. It seems simple, moving to a dedicated. $219 a month for a pre-configured server with WHM/Cpanel; I expected the same technologies found in my previous accounts. But, the dedicated server lacked ImageMagick, mssql, sqlite, and sqlite2. I asked support if these could be configured, as they created the image and know it far better than I do.

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